ignitepost FAQs
Frequently asked questions
Get answers to the most common questions here.
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FAQ
Frequently Asked Questions
How are IgnitePOST notes and cards written?
IgnitePOST uses robots for the handwriting process ensuring 100% accurate penmanship. The robots hold real pens and write out your messages in real ink.
This guarantees consistency and typo-free, legible writing.
You can choose from over 12 handwriting styles or ask us to mimic your handwriting.
This guarantees consistency and typo-free, legible writing.
You can choose from over 12 handwriting styles or ask us to mimic your handwriting.
Do you add IgnitePOST branding to all cards?
No, we do not put “IgnitePOST” on any of the cards or envelopes.
You can choose to add your own brand on the cards or envelopes or send them without branding if you want discretional delivery.
You can choose to add your own brand on the cards or envelopes or send them without branding if you want discretional delivery.
How much does IgnitePOST cost?
We price our service two different ways depending on your needs:
Pay as you go pricing: Subscription based and includes a set number of cards each month.
Pre-paid tiered pricing: The cost varies by volume, but prices always include postage. See latest prices on our pricing page.
Pay as you go pricing: Subscription based and includes a set number of cards each month.
Pre-paid tiered pricing: The cost varies by volume, but prices always include postage. See latest prices on our pricing page.
How can I check the quality of the cards and writing?
Easy, once you sign up for a new account you can send a FREE sample to yourself to get a taste of the notes and cards your customers will receive.
If you want to request more free samples to try out different styles and branding, don't hesitate to reach out to us.
If you want to request more free samples to try out different styles and branding, don't hesitate to reach out to us.
Does IgnitePOST use actual stamps on the cards?
Absolutely! We use real USPS First Class postage stamps on all of our letters to add to the authenticity.
Real stamps help your customers trust the letters leading to increased open rate and much higher conversion rates.
Real stamps help your customers trust the letters leading to increased open rate and much higher conversion rates.
What type of uses cases are most common with IgnitePOST?
IgnitePOST is used by sales teams, marketing teams and ecommerce companies to communicate with their customers and prospects.
They use it for review requests, increasing LTV for subscriptions, sending VIP offers, abandoned cart recovery, and much more. To learn more, visit our examples and case study pages.
They use it for review requests, increasing LTV for subscriptions, sending VIP offers, abandoned cart recovery, and much more. To learn more, visit our examples and case study pages.
Why are handwritten note campaigns so effective?
According to Statista, almost 320 billion marketing emails are sent daily. As a result, inboxes are flooded, making it increasingly difficult to get the attention of prospects & customers.
Regular direct mail has also become ineffective, with 20% of direct mail being thrown away without being opened.
However, handwritten notes have a high chance of reaching the recipient due to its personal and unique touch.
Regular direct mail has also become ineffective, with 20% of direct mail being thrown away without being opened.
However, handwritten notes have a high chance of reaching the recipient due to its personal and unique touch.
What type of cards, notes and envelopes can I choose from?
IgnitePOST offers 5x7 folded greeting cards as default. We use 100 lb, high quality, professional-level card stock.
You can also choose to customize the size and type of stationery. Just connect with one of our experts to get great advice on what kind of cards, notes or envelopes are a best fit for your campaigns.
You can also choose to customize the size and type of stationery. Just connect with one of our experts to get great advice on what kind of cards, notes or envelopes are a best fit for your campaigns.
How quickly are handwritten card orders processed and mailed out?
On average, IgnitePOST aims to ship all orders within 24-48 hours. However, larger orders can take more time.
All notes are sent via USPS First Class postage, which usually takes about 3 days to arrive from the date of shipment.
All notes are sent via USPS First Class postage, which usually takes about 3 days to arrive from the date of shipment.
What type of cards, notes and envelopes can I choose from?
IgnitePOST offers 5x7 folded greeting cards as default. We use 100 lb, high quality, professional-level card stock.
You can also choose to customize the size and type of stationery. Just connect with one of our experts to get great advice on what kind of cards, notes or envelopes are a best fit for your campaigns.
You can also choose to customize the size and type of stationery. Just connect with one of our experts to get great advice on what kind of cards, notes or envelopes are a best fit for your campaigns.
Where are IgnitePOST cards postmarked from?
By default, IgnitePOST cards and notes are postmarked from Boston, MA, USA (our office location).
If you would like to have letters postmarked from your local Post Office to create a more authentic experience for your customers, we are happy to accommodate - we can bulk ship letters to you so that they contain your local postmark.
If you would like to have letters postmarked from your local Post Office to create a more authentic experience for your customers, we are happy to accommodate - we can bulk ship letters to you so that they contain your local postmark.
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