What is a Repeatable Process?

A process that can be followed all the time in the same way and can be used day in and day out is a repeatable process. It is essential if you want to grow your business. Consider the hiring process, for example; although it seems time-consuming, it can help you in the long run. When done correctly, teams can use the repeatable process with proven efficiency over time; it will also reduce unnecessary variations. Further, a repeatable process can include some constraints like budget and time, which can help, especially if you have these constraints on different projects. If you work with many other clients, but they all have different needs and budgets, you can still use the steps from a repeatable process on each client.

Why Use a Repeatable Process?

HELPS YOUR TEAM:

Repeatable processes can add consistency to your teams, something that is hard to come by these days. In a world that can change drastically all in one day, it’s nice to have the consistency that your employees can rely on. If you build out a process step by step, your employees will know exactly what steps they know how to do and what steps they do not. This also makes it very easy to train someone new. You can talk with your teams about what steps in the process they find helpful and which actions they might not.  When considering the hiring process, if you have the same steps each time, it will help ease your team into having someone new joining.

BUILDS TRUST:

Having excellent soft skills is crucial to the success of any business. If you have a repeatable process where you know it has worked over and over again, you can tell clients about it. It will make clients feel more in control since they know what your process is and that it has worked in the past for people just like them. This will also make you seem more trustworthy and reliable to clients and new customers.

MORE EFFICIENCY:

Having a repeatable process can also help you delegate tasks to different people, creating more efficiency as long as everyone knows the specific tasks. You can assign a given step to anyone; this helps with efficiency and saves you time in the long run. If you know your process has stood the test of time, you can delegate the hiring process tasks to others and see that they will hire and train someone new to benefit your team. So this takes more of the burden off of managers.

Long-Run Efficiency

Having a repeatable process can help you measure results more quickly than if you had a different strategy each time. With the same process, you can more easily determine things like a target response rate or ROI. If you know your average response rate on a given email or campaign, you can more easily predict what it should be in the future, given that you use the same process. Also, businesses need to care about ROI, so having a method that predicts your expected ROI will be beneficial. This can also help build long-term efficiency because you will not have to start from scratch each time you have a new project, and even if projects have some differences, you can still adopt a lot of the same steps into many different types of projects. Thus having something that you and your team can rely on is a great way to build efficiency and trust.

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