Why is ROI Such an Important Metric?
Companies need to be as data-driven as possible, especially in today's world, where almost everything can be done online and remotely. Many companies have different marketing programs going on simultaneously, from email to social to direct mail. So how do you decide which program did the best, which did not perform well, and which you should do again in the future? ROI is a great way to answer all these questions in a data-backed way.